Promoting Informed Use and Best Practices for ADR in Washington
May 4-5, 2012
19th Annual Northwest Dispute Resolution Conference
4.3 To Apologize or Not to Apologize: The Role of Apology in Mediation
Stephanie Bell, King County ADR Program / Interlocal Conflict Resolution Group, Seattle, WA
Saturday, May 5, 2012 10:15 a.m. – 11:45 a.m.
The study of apology examines the precarious intersection of the law, psychology and ethics. This training will look at the art and science of apology as a key ingredient in mediation. We will examine the components of an effective apology, the difference between partial and full apologies, and the risks and benefits of apologies in the mediation process and beyond. (Intermediate and Advanced Level)
Stephanie Bellis a facilitator, mediator, and trainer in private practice and the program manager for the King County Alternative Dispute Resolution Program and the Interlocal Conflict Resolution Group. She teaches courses through the University of Washington Evans School Cascade Executive Programs and the Executive Master of Public Administration (Executive MPA) program on conflict resolution, mediation, and negotiation.
Prior to her current work, Bell served as alternative dispute resolution coordinator for the City of Seattle where she designed and implemented and employment mediation program for the city’s workforce. She has also served as the program manager for the King County Dispute Resolution Center and as a research attorney for the Western District of Washington Federal Public Defender office. She has presented on workplace dispute resolution and mediation skills to various groups and organizations, including the Northwest Alternative Dispute Resolution Conference and the Association of Conflict Resolution’s International Conference.
Bell is active in the Alternative Dispute Resolution Section of the Washington State Bar and is a volunteer with the King County Dispute Resolution Center.