Online Dispute Resolution

March 24-25, 2016
2016 22nd Annual Northwest Dispute Resolution Conference

Online Dispute Resolution

Presenter: Simon Boehme, JD, Conflict Resolution Specialist for Martin F. Scheinman, Sands Point, NY

1.4 Introduction to Simulation and Ethical Considerations – Part 1*
Thursday, March 24, 2016, 8:30 a.m. - 9:45 a.m.

Engage in an interactive session discussing and exploring online dispute resolution (ODR) ethical issues. Participants will examine these ethical ideas and quandaries through Modria’s Mediation Room, a text-based ADR platform, to solve a real-world dispute spanning the Conference.

As neutrals and advocates, ethical questions are frequent and intricate in mediation and arbitration. How do interactions change when the conflict is online? Many of the ethical questions remain the same, yet the advent of a “fourth party” presents unique challenges. This session will begin to untangle complex problems and prepare you for future issues.

The session will then shift to an interactive simulation featuring Modria’s Mediation Room (to find out more, visit Mediation Room is a text-based asynchronous platform designed for neutrals and parties to supplement face-to-face conflicts or when there is no contact between the parties. Participants will be divided into teams to resolve a conflict. You are encouraged to continue participating throughout the conference. This is a special opportunity available for all NWDR participants!

Please bring a laptop; if not possible, come nonetheless to partner with someone.

*1 Ethics Credit

8.3 Simulation Debrief and New Frontiers – Part 2
Friday, March 25, 2016, 11:30 a.m. - 12:45 p.m.

After participating in the Mediation Room simulation, teams will share their experiences, reflections, and critiques of online dispute resolution. This session will highlight steps to incorporate online tools in practice, along with technical and human implementation challenges.

Questions covered included: when does artificial intelligence begin resolving conflicts? What platforms are readily accessible for me to use in my practice? Is ODR really taking off? What is important for me to know?

ODR Resources

Visit these informative websites regarding online dispute resolution:

Presenter Biography

Simon J. Boehme is a Conflict Resolution Specialist for Arbitrator and Mediator Martin F. Scheinman, Esq in New York. Simon specializes in online disputes. Visit Simon's website at

Simon conducted the first online dispute resolution research of its kind in Ireland: a nationwide questionnaire to mediators and arbitrators. The article was published in the International Journal of Online Dispute Resolution (“Sceptics of the Screen: Irish Perceptions of Online Dispute Resolution”, Issue 2, 2015). He also organized Ireland’s first online dispute resolution seminar in June 2015. He has co-authored two reports on dispute resolution in New York State’s public schools and wrote extensively on teacher evaluation due process systems. Simon guest lectured on the topics of negotiations and employment relations for the Department of Law and Business School at Maynooth University and the School of Business at National University of Ireland Galway. Simon is an accredited mediator with the Mediators’ Institute of Ireland.

Secretary Arne Duncan appointed Simon to serve on the U.S. Department of Education’s National Advisory Committee on Institutional Quality and Integrity (NACIQI) in 2013. The committee oversees $150 billion dollars in Title IV funding and 30 accreditation agencies. His six-year appointment ends in 2019. He previously served on the Sherman Lake YMCA Outdoor Center Board of Directors in Augusta, Michigan for six years and the Kalamazoo Literacy Council Fundraising Cabinet in 2015.

Simon received his M.A. in Mediation and Conflict Intervention at Maynooth University in Ireland as a Mitchell Scholar. He graduated from Cornell University in Ithaca, New York, with a B.S. in Industrial and Labor Relations. He is a 2014 Merrill Presidential Scholar, 2013 Truman Scholar, 2010 Coca-Cola Scholar, and 2009 Bezos Scholar. He is also a former White House intern.

In 2010, Simon led his high school to win the first White House Race to the Top Commencement Challenge. President Barack Obama delivered his high school’s commencement address, marking the first high school graduation address given by a sitting President in history. Simon currently resides in Sands Point, New York and was born in Kalamazoo, Michigan.

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