Promoting Informed Use and Best Practices for ADR in Washington
May 4-5, 2012
19th Annual Northwest Dispute Resolution Conference
5.4 Prejudice, Bias, Stereotyping and Cross-Cultural Conflict
Saturday, May 5, 2012 1:30 p.m. – 2:45 p.m.
Every conflict involves diversity, whether in race, gender, nationality, culture, sexual orientation, language, capacity, context, and personality, or simply in positions, interests, ideas, beliefs, backgrounds, values, and environments. These differences often result in prejudice, bias, stereotyping, and cross-cultural conflicts that aggravate underlying differences and make resolution less likely. Mediation therefore requires a developed set of principles and techniques for addressing prejudice, bias, stereotyping, and antagonistic responses to diversity.
Participants in this workshop will learn approaches, exercises and techniques that will assist people in identifying the sources of prejudice, bias and stereotyping, and reduce their impact on cross-cultural communications and relationships. The focus will be on creating a respectful atmosphere based on acceptance, sensitivity, curiosity, openness, and honesty in bringing highly charged issues into the open. Participants will consider how these methods can be used to promote personal, relational, organizational and social change, and help people celebrate their differences.
As Director of the Center for Dispute Resolution, Kenneth Cloke has served as a mediator, arbitrator, attorney, coach, consultant and trainer. Ken specializes in resolving complex multi-party conflicts which include: community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment and discrimination lawsuits, and public policy disputes. Ken also provides services in designing preventative conflict resolution systems for organizations.
His coaching, consulting, facilitation, and training practice includes work with leaders of public, private and non-profit organizations on effective communications, collaborative negotiation, relationship building, conflict resolution, leadership development, strategic planning, team building, and organizational change.