Kay Haalland & Kristen Ekstran: A Flexible Model for DRCs to Mediate Group Disputes

May 4-5, 2012
19th Annual Northwest Dispute Resolution Conference

4.2 A Flexible Model for DRCs to Mediate Group Disputes

Kay Haaland, Washington State University Extension, Burlington, WA

Kristen Ekstran, DRC of Snohomish, Island and Skagit Counties, Mount Vernon, WA

Saturday, May 5, 2012 10:15 a.m. – 11:45 a.m.

When a Dispute Resolution Center is asked to mediate a group dispute, typically the staff customizes a mediation plan “from scratch,” which is time consuming. This workshop describes a flexible model or template to use in these situations. It combines elements of the familiar DRC 8-stage model and a collaborative negotiation model used for many public issue conflicts (multi-interest, multi-party). (Intermediate Level)

Kay Haalandis responsible for education, facilitation, and project leadership locally, statewide, and regionally at the Regional Faculty for Leadership and Public Issues Education, Washington State University Extension. She is co-founder and a member of the National Public Issues Education team (1998-present). Ms. Haaland’s areas of specialty include leadership development, facilitation, public issues education, alternative dispute resolution, strategic planning, collaborative problem solving, consensus building, organizational development and community development. She is a professional facilitator, certified mediator and was promoted to professor/E-4 in 2006 and County Director in 2011.

Kristen Ekstranis Program Coordinator at the Dispute Resolution Center of Snohomish, Island and Skagit County. She is responsible for marketing and outreach, Victim-Offender Meeting program, in-house training and facilitation. Ms. Ekstran collaborates with contracted facilitators to provide individually tailored facilitation of retreats, meetings, planning sessions, and public policy forums.

All 2012 workshops. On-line registrationConference brochure.

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