2011 Northwest Dispute Resolution Conference
Exploring High Conflict Cases
Presented by Mark Baumann, J.D., and Rachel Hardies M.A.
In association with Bill Eddy's High Conflict Institute
In this advanced workshop, we will provide and review cheat sheets for recognizing high conflict behaviors and solutions for effectively reducing conflict in very difficult cases. Then, using case examples, we will look at the dynamics of what is happening and explore specific ways of dealing with the problems.
We will introduce some new specific methods for managing high conflict, and facilitate a discussion about High Conflict Institute techniques and participants own techniques for particular problems.
If you had a case that you would like to dissect and study from the high conflict perspective, please contact us before the conference.
Take aways from this workshop will be:
We will also introduce equipoise as a concept to bring together a collection of tools for staying neutral, balanced, detached from the outcome yet compassionately engaged in the process.
The written materials will include an article on equipoise, two cheat sheets, and articles by Bill Eddy on mediating in high conflict cases, listening, and B.I.F.F, Bill’s method for responding to aggressive demands in a productive manner.