trust: Strengthening Relationships and Resolving Conflicts

Event Details

trust: Strengthening Relationships and Resolving Conflicts

Time: June 15, 2012 from 8am to 4pm
Location: First United Methodist Church
Street: 1838 SW Jefferson Avenue
City/Town: Portland, Oregon
Website or Map:
Phone: (503) 872-9775
Event Type: training
Organized By: Oregon Mediation Association
Latest Activity: Jun 2, 2012

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Event Description


Friday, June 15th, 2012

8:00 a.m. – Networking & Check-in  

8:30 a.m. – 4:00 p.m. – Training

Oregon State Bar CLEs are pending; 6 hours NASW CEUs are approved.

Building and maintaining relationships requires a strong foundation of trust. Trust is at the core of how we live, work together, listen to one another, approach conflict, and interact on an ongoing basis. Building and rebuilding trust is the deep and meaningful work of a lifetime.  What builds trust in a relationship, an organization or group? What diminishes trust? When helping others resolve conflicts, what can mediators and others do to help clients or colleagues build or rebuild trust?  In this engaging and interactive workshop, you will explore these questions and explore how to increase trustworthiness strengths in yourself or your organization. This workshop will provide the understanding and skills to become a lifelong catalyst for the development of trust at a professional and personal level.  

Who Should Attend
Mediators, attorneys, arbitrators, human resource staff, and other professionals who help people manage conflicts


Workshop Objectives

- Identify the four major types of trust and the five trustworthiness attributes.

- Recognize specific behaviors that demonstrate trustworthiness.

- Identify one's own (or a group's) trustworthiness strengths and areas to strengthen.

- Recognize and understand one's own role in building trust.

- Explore strategies professionals can use to gain the trust of their clients.

- Learn how to apply approaches that help establish and rebuild trust between clients in conflict.

- Recognize when trust is broken; learn strategies for rebuilding trust.

Presenter: Cathy Fromme, Ed.D.

Dr. Fromme has served as an educator for more than 32 years. She is the Principal of TrustWorks, a firm providing consulting services in the areas of workforce diversity, trust building, social capital, and change management.


Registration Information and Fees –   Visit to register.   Register by June 7th to take advantage of our early registration discount. This training has filled to capacity in recent years.


OMA Members: No lunch $116;   Lunch included $127   

Non-OMA Members: No lunch $155; Lunch included $166

Fulltime Students: Visit the website for information on student rates.

For more information contact the OMA office at or (503) 872-9775.

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